Privacy Policy

Updated as of May 4, 2023 Effective Date: May 4, 2023


Raleigh Enterprises, LLC and Hollywood Rentals Production Services, LLC (collectively “Raleigh Enterprises”, “us”, “we” or “our”) created this privacy policy (“Privacy Policy”) to advise you about Raleigh Enterprises’ information practices, such as the types of information we collect and how we may use that information, and to inform you about your privacy rights. We urge you to read this Privacy Policy carefully. Please also review our Terms of Use, which govern your use of the Site (as defined below). This Privacy Policy is provided in a layered format so you can click through to the specific areas set out below.

Residents of California, Colorado, Connecticut, and Virginia , and data subjects in the European Union, Switzerland, and United Kingdom (collectively, the “EU”) should be sure to read the relevant region-specific sections below, in addition to the other provisions in this Privacy Policy.









  9. DATA SECURITY Click Here


  11. CONTACT US Click Here






      This Privacy Policy applies to all information collected by or submitted to Raleigh Enterprises offline or via our website at, or other online services that we own or control and that posts a link to this Privacy Policy (the “Site”). Note, however, this Privacy Policy does not apply to your use of unaffiliated websites that link to our Site. Once you enter another website (whether through an advertisement, service, or content link), be aware that we are not responsible for the privacy practices of such other websites.

      In addition, Raleigh Enterprises processes information at the direction of and on behalf of its corporate customers. Our processing of information on behalf of our corporate customers is governed by the terms of our service agreements with our corporate customers, and not this Privacy Policy. Please visit the applicable corporate customer’s privacy policy for information about their privacy practices. Any questions that you may have relating to the processing of information by Raleigh Enterprises on behalf of the corporate customer and your rights under data protection law should be directed to the corporate customer, not to Raleigh Enterprises.


      This Privacy Policy aims to give you information on how Raleigh Enterprises collects and uses information through your use of the Site, including any information you may provide through the Site when you access our content, contact customer service, or interact with us offline.


      The Site is not intended for children, and we do not knowingly collect personal information (as that term is defined by the U.S. Children’s Online Privacy Protection Act or “COPPA”) from children. If Raleigh Enterprises discovers that it has inadvertently collected personal information from anyone younger than the age of 13, we will delete that information in accordance with COPPA. If you are a parent or guardian and believe we have collected personal information from children, please contact us as set forth in the “Contact Us” section below.

      Furthermore, we do not knowingly “sell” or “share” the personal information of children under 16 years old who are California residents without their affirmative authorization.


      We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site. Your continued use of our Site indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address.


      The Site may include links to other parties’ websites and certain content on the

      Site may be hosted and served by other parties that Raleigh Enterprises does not control. Clicking on those links or enabling those connections may allow other parties to collect or disclose information about you. We do not control these other party’s websites and are not responsible for their privacy statements. When you leave the Site, we encourage you to read the privacy policy of every website you visit.

      In addition, Raleigh Enterprises content may be included on web pages and websites that are not associated with Raleigh Enterprises and over which we have no control. Other parties may collect data through the use of their own cookies, web beacons or other technology, independently collect information or solicit information, and may have the ability to track your use of their websites and services. Raleigh Enterprises is not responsible for the privacy practices or the content of any other party.


    We may collect information about you when you use the Site or interact with us offline, including information that you voluntarily provide and information that is automatically collected from you. . The categories of information that we collect are as follows:

    • Contact Information includes first and last name, business name, title or role, billing address, email address and telephone numbers.

    • Transaction Information includes details about your reservations and purchases including your shooting locations, production equipment, lighting and grip products, power generators and production vehicles you order from Hollywood Rentals.

    • Technical Information includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology or other unique identifier (a set of numbers or characters that is assigned to your computer, mobile phone, or other device when you are on the Internet) (“Device Identifier”) for any computer, mobile phone, tablet or other device (“Device”) used to access the Site.

    • Usage Data includes information about how you use our website, such as the areas of our Site you visit or use, the products or services you view or consider, and the time of day you visited the Site.

    • Marketing and Communications Information includes your preferences in receiving marketing from us and our partners and your communication preferences.

    • Location Information includes information about your non-precise location using a variety of technologies, such as IP address, and connected or nearby Wi-Fi networks.

    • Job Applicant Data includes your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions.

    • Content includes the content within any messages you send to us (such as questions and comments to customer support).

    We also collect, use and disclose publicly available information (as that term is defined under applicable law) or information that does not identify you (including information that has been aggregated or de-identified as those terms are defined under applicable law) for any purpose to the extent permitted under applicable law. If we combine or connect aggregated information with your information, we treat the combined information in accordance with this Privacy Policy. For information on your rights and choices regarding how we use information about you, please see the “Your Rights and Choices” section below.


    We use different methods to collect information from and about you when you access our Site, interact with us online, or interact with us offline, including through:

    Direct interactions. You may give us your Demographic, Contact, Financial, or Marketing and Communications Information by filling in forms, by corresponding with us by mail, phone, email, by accessing our Site, or by otherwise interacting with us offline. This includes information you provide when you:

    • purchase or rent production equipment, lighting and grip products, power generators and production vehicles or other products or services from Hollywood Rentals;

    • request marketing to be sent to you;

    • provide us with information as part of your use of Hollywood Rentals locations, products or services;

    • enter a contest, promotion or survey; or

    • give us feedback.

      Automated technologies or interactions. As you interact with our website, we may automatically collect Technical, Usage, and Location Information about your equipment, browsing actions and patterns. We collect this information by using cookies, web beacons, embedded scripts and other similar technologies, as described below. We may also receive Technical Information about you if you visit other websites employing our cookies. The types of tracking technologies we use to automatically collect this information include:

    • Cookies – Cookies are data files sent to and stored on the Device you use to view a website. Cookies can be used for many purposes, including to monitor use of our Site, to customize content specific to your interests, and to ensure that you do not see the same advertisement repeatedly. If you choose to disable cookies on your Device, some features of the Site or our content may not function properly. For more information regarding cookies, please see the sections “Cookies List” and “Strictly Necessary Cookies” below.

    • Web Beacons – Web Beacons (also known as “pixels”) are small graphic images or other web programming code (also known as “1×1 GIFs” or “clear GIFs”) that may be included on the Site and in our e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.

    • Embedded Scripts – Embedded scripts are programming code designed to collect information about your interactions with the Site, such as the links you click. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site.

    • Device Fingerprinting – Device fingerprinting is the process of analyzing and combining sets of data elements from your device’s browser, such as JavaScript objects and installed fonts, to create a “fingerprint” of your device and uniquely identify your browser and device.

      Corporate Customers. Hollywood Rentals provides production equipment, professional lighting and grip equipment to film, TV, advertising and special events industries and other services for our corporate customers. At the direction of corporate customers, Hollywood Rentals collects Contact Information, Demographic Information, Financial Information, Transaction Information, Technical Information, Usage Data, Marketing and Communication Information, Location Information, Job Applicant Data, and Content. Processing of corporate customer information is governed by the service agreements with corporate customers, and not this Privacy Policy. We are not responsible for how our corporate customers treat the information we collect on their behalf, and we recommend you review their own privacy policies.

      Other Sources. We may receive information about you from various other sources. For example, if you are on another website and you opt-in to receive information from us, the other website will forward your contact and other information to us so that we may contact you as requested. If your company has provided you with access to the Site, we may receive information about you from your company. We also may supplement the information we collect with outside records from other sources in order to provide you with information, services or goods you have requested, to enhance our ability to serve you, and to tailor our content to you. We may combine the information we receive from those other sources with information we collect through the Site. In those cases, we will apply this Privacy Policy to the combined information. The following are the categories of sources we collect and have collected information from, including in the last 12 months:

    • analytics, advertising and marketing providers;

    • social networks;

    • business partners;

    • publicly availably sources; and

    • information your company provides about you and you provide about the company.


    Certain functionality on the Site integrates technology, links, websites, platforms and services owned and operated by other parties. If you post information on a social networking platform that references Raleigh Enterprises or the Site (e.g., by mentioning Raleigh Enterprises or using a hashtag associated with our Site in a tweet or status update), your post may be published on our Site. In addition, both Raleigh Enterprises and the other party may have access to certain information about you and your use of the Site and the other website or service. The information we collect is subject to this Privacy Policy. The information collected and stored by the other party remains subject to their privacy practices.


    Raleigh Enterprises works with certain other parties (including network advertisers, ad agencies, and analytics companies) to provide us with information regarding traffic on the Site, to serve advertisements, including our advertisements elsewhere online, and to provide us with information regarding the use of the Site and the effectiveness of our advertisements. For example, if you clicked on one of our advertisements that led you to the Site, our vendor(s) or other parties may be able to tell us which advertisement you clicked on and where you were viewing the advertisement. These other parties may set and access their own tracking technologies (including cookies, embedded scripts, and web beacons) and may otherwise collect or have access to your Device Identifier, Usage Data and related information about you. These technologies, including those set by network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times, conduct research regarding the usefulness of certain advertisements to you, and assist in providing analytics. We may disclose Device Identifier and Usage Data about visitors to advertising companies, analytics providers and other vendors for similar purposes.

    While we may use a variety of vendors to perform advertising and analytics services, some of these companies may be members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA“) Self-Regulatory Program for Online Behavioral Advertising.

    For additional information regarding targeted advertising and the “opt-out” procedures of NAI members and DAA Self-Regulatory Program participating companies, you may visit:

    Please note that opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while visiting the Site and elsewhere online. Some other parties may collect information about your online activities over time and across different websites.

    Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, unless and until the law is interpreted to require us to do so, the Site currently does not alter its practices when a “Do Not Track” signal from a visitor’s browser is received. To find out more about “Do Not Track,” you may wish to visit To the extent you have specifics rights in your region with respect to preference signals, please see your region-specific terms for details.


    We use the information we collect for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include:

    • to provide you with our products and services and respond to your customer service requests;

    • to communicate with you information about the Site, our products or services, or promotional material from some of our advertisers or business partners,

    • to provide you with information, products or services that you have requested or agreed to receive;

    • to verify your contact information is valid;

    • to customize and tailor your experience on the Site, for example, by displaying content that we think you might be interested in;

    • to send you offers or information on behalf of our business partners or affiliates;

    • to improve the Site, our products and services;

    • for compliance fraud prevention and safety, including enforcing our terms of service and this Privacy Policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating or deterring fraudulent, harmful, unauthorized, unethical or illegal activity;

    • to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;

    • to contact you with regard to your use of the Site and, in our discretion, changes to the Site policies or functionality;

    • to develop and send you direct marketing, including advertisements and communications about our and other entities’ products, offers, Promotions, rewards, events and services; and

    • for other business and commercial purposes at your direction, or with your consent or notice.


    We disclose the information we collect in accordance with the practices described in this Privacy Policy. The categories of persons to whom we disclose information include:


      Raleigh Enterprises discloses information to its affiliates, subsidiaries and related entities (including without limitation, Raleigh Studios, Hollywood Rentals, Sunset Marquis, Cavatina at Sunset Marquis Hotel, File Keepers, and Rosenthal – The Malibu Estate) for a variety of purposes, including for business, operational, commercial and marketing purposes. Raleigh Enterprises may, and reserves the right to, disclose your information to any other company that is not presently, but becomes, a Raleigh Enterprises parent, subsidiary, or affiliate.


      Service Providers

      We disclose information to service providers in connection with the service providers’ performance of services to, or on behalf of, the Site or Raleigh Enterprises. To the extent required by law, we contractually prohibit our service providers from retaining, using, or disclosing information about you for any purpose other than performing the services for us. These service providers may store or use your information outside of the EU or United States.

      Corporate Users

      If your company has provided you with access to the Site, we may disclose information about your use of the Site, including your Contact Information and Usage Information, to your company or its agents.

      Partners or At Your Request or Direction

      You may be presented with an opportunity to receive information and/or marketing offers from one or more of our partners or that we disclose your information to another party. If you agree at that time to have your information disclosed, your information will be disclosed to that party (or parties) and will be subject to the privacy policy and practices of that party. You also may request, sometimes through your use of an interactive feature or application, that we disclose information about you to another party and we will typically do so under those circumstances. We also disclose information to partners for joint marketing purposes and co-branded emails and advertising.

      Administrative & Legal Reasons

      We may transfer and disclose information to other parties to:

      • comply with a valid legal inquiry or process such as a search warrant, subpoena, statute or court order, or if in our opinion such disclosure is required by law;

      • protect the safety, interests, rights, property or security of Raleigh Enterprises, you, or any other party;

      • respond to a breach or attempted breach of the security of our Site;

      • defend or assert our legal rights pursuant to the Site’s Terms of Use, any policies applicable to the Site, or any other agreement you may have with Raleigh Enterprises; or

      • at the request of a government agency or Raleigh Enterprises conducting an investigation.

      We may also use information to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers, or law enforcement agencies in our discretion.


      We disclose information to vendors for business and commercial purposes, including analytics and advertising technology companies. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information. For more information on advertising and analytics, see the “Analytics Providers & Ad Servers; Online Tracking” section above.


      Raleigh Enterprises may also disclose and transfer your information: (i) to a subsequent owner, co-owner or operator of the Site or applicable database, or of our products or services; (ii) if Raleigh Enterprises (or any of its affiliated, parent, or subsidiary companies) assigns its rights regarding any of your information to another party; or (iii) in connection with a corporate merger, consolidation, restructuring, the sale of certain of Raleigh Enterprises’ ownership interests, assets, or both, or other company change, including, without limitation, during the course of any due diligence process. These transfers and disclosures may be carried out without notice to you.

      We do not allow our service providers to retain, use, or disclose your information for their own commercial purposes and only permit them to use your information for specified purposes and in accordance with our instructions.



      Where applicable, in your region you may have specific rights under applicable law with respect to your information. See your region-specific terms for details. It is important that the information we hold about you is accurate and current.

      Please keep us informed if your information changes during your relationship with us. You are responsible for maintaining the accuracy of the information you submit to us, such as your Contact Information. If you contact us with changes, we will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable or otherwise in accordance with applicable laws. Note, however, that information may persist internally for our administrative purposes and that residual data may remain on backup media or for other reasons.


      You can ask us to stop sending you marketing emails at any time by following the opt-out links on any marketing emails sent to you or by contacting us.

      Alternatively you may contact us at

      Where you opt-out of receiving these marketing emails, this will not apply to we send as a result of the purchase of a product or service or other transactions.



      A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Cookies set by us are called “first-party cookies.” We also use “third-party cookies,” which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts.

      Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers

      on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.

      More specifically, we use cookies and other tracking technologies for the following purposes:

      Strictly Necessary Cookies

      These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


    Raleigh Enterprises takes commercially reasonable security measures to help protect information collected by or submitted to Raleigh Enterprises via telephone, email, or our website from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your information to those employees, agents, and contractors who have a business need to know. However, please note that transmission over the Internet or wireless networks cannot be guaranteed to be 100% secure; and therefore we

    cannot ensure or warrant the security of any information we collect. You use our Site and provide us with your information at your own risk.


    We are based in the U.S. If you are located outside of the United States, please be aware that any information you provide to us may be transferred to and processed in the United States or another country where we operate. By using the Site, or providing us with any information, you consent to this transfer, processing and storage of your information in countries where the privacy laws may not be as comprehensive as those in the country where you reside or are located. Where required by applicable law, we will provide appropriate safeguards for data transfer, such as through the use of standard contractual clauses.


    If you have any questions or concerns regarding our privacy policy or practices, please feel free to contact us via email at

    We can also be contacted by mail at:


    Attention: Privacy Policy

    5300 Melrose Ave – 4th Fl. West Office Bldg., Hollywood, CA 90038


    These additional disclosures for California residents apply only to individuals who reside in California. Terms have the meaning ascribed to them in the California Consumer Privacy Act as replaced by the California Privacy Rights Act (“CPRA”).


      In the past 12 months, we have collected the following categories of personal information:

      • Identifiers, including your name, postal address, email address, and phone number.

      • Characteristics or Demographics, such as your country.

      • Commercial or transactions information, including records of products or services you purchased, obtained, or considered.

      • Device identifiers, including your device’s IP address.

      • Device information, including your device’s operating software and browser (e.g., type, version, and configuration), internet service provider, and regional and language settings.

      • Internet activity, including history of visiting and interacting with our Site, browser type, browser language and other information collected automatically.

      • Non-precise geolocation data, such as your location derived from an IP address or data that indicates a city or postal code level.

      • Professional, employment and education-related information, including your employment and work history, transcripts, writing samples, references, and other information necessary to consider you for a job.

      • User-generated content, including content within any messages you send to us (such as feedback or questions).

      • Inferences drawn from any of the above information identified in this section.

        For more information on what we collect, including the sources we receive information from, please review “The Information We Collect About You” section. We collect and use these categories of personal information for the business

        purposes described in the “How We Use Your Information” section, including to provide and manage our Site.

        Raleigh Enterprises does not sell your personal information as that term is traditionally understood. However, some of our disclosures of personal information described herein may be considered a “sale” or “share” as those terms are defined under the CPRA. A “sale” is broadly defined under the CPRA to include a disclosure in exchange for something of value, and a “share” is broadly defined under the CPRA to include a disclosure for cross-context behavioral advertising. Raleigh Enterprises collects, sells, or discloses the following categories of personal information for commercial purposes: identifiers, demographic information, commercial information, internet activity, geolocation data and inferences.

        The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. In addition, we use and partner with different types of entities to assist with our daily operations and manage our Site. Please review the “Disclosures of Your Information” section for more detail about the parties we have disclosed information to. For details about your rights regarding sales and sharing, please see the “Right to Opt-Out” section below.

        To the extent any of the personal information we collect is sensitive personal information, we collect, use, and disclose such sensitive personal information only for the permissible business purposes for sensitive personal information under the CPRA. We do not sell or share sensitive personal information.


      We retain each category of personal information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.


      If you are a California resident, you have the right to know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

      • The right to know what personal information we have collected about you, including the categories of personal information, the categories of

        sources from which the personal information is collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.

      • The right to correct inaccurate personal information that we maintain about you.

      • The right to delete personal information we have collected from you.

        To exercise any of these rights, please submit a request through our online form available here or call our toll free number at 844-689-9557. We will confirm receipt of your request within 10 business days and respond to your request within 45 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know, correct, or delete. Please note, these rights may be subject to certain exceptions.


      To the extent Raleigh Enterprises sells or shares your personal information as the terms “sell” or “share” are defined under the CPRA, you have the right to opt- out of the sale and/or sharing of your personal information by us to third parties at any time. You may submit a request to opt-out by clicking Do Not Sell or Share My Personal Information
      , or by turning on a recognized opt-out preference signal, such as the Global Privacy Control, in your browser or extension.

      When you submit an opt-out except as provided below, your opt-out will only apply to sales and sharing from the specific browser from which you sent the signal because the connection between your browser identifier and other personal information we have about you is not known to us.


      You can designate an authorized agent to submit requests on your behalf. Requests must be submitted through the designated methods above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly.


      You have the right not to receive discriminatory treatment by us for the exercise of any your rights.


      Pursuant to California Civil Code Section 1798.83, customers who are residents of the State of California have the right to request from companies conducting business in California certain information regarding Raleigh Enterprises’ disclosure within the immediately preceding calendar year of that California resident’s categories of personal information to third parties (and in some cases, affiliates) for their direct marketing purposes and the categories of third parties to whom such personal information was disclosed.

      If you are a California resident and you have questions about our practices with respect to sharing information with third parties and affiliates for their direct marketing purposes, please send your request to the following email address: or write to us at the following mailing address: Raleigh Enterprises, 5300 Melrose Ave – 4th Fl. West Office Bldg., Hollywood, CA 90038. You must put the statement “California Shine the Light Request” in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labelled or sent properly, or do not have complete information. We may also require additional information from you to allow us to verify your identity, and we are only required to respond to requests once during any calendar year.


    These additional rights and disclosures apply only to residents of Colorado, Connecticut, and Virginia. Terms have the meaning ascribed to them in the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), and the Virginia Consumer Data Protection Act (“VCDPA”), as applicable.

    In your region, you have the following rights under applicable law:

    • To confirm whether or not we are processing your personal data

    • To access your personal data

    • To correct inaccuracies in your personal data

    • To delete your personal data

    • To obtain a copy of your personal data that you previously provided to us in a portable and readily usable format

    • To opt out of the processing of personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you

    • To exercise any of these rights, please submit a request through our form here or call our toll free number at 1 844-689-9557. We will respond to your request within 45 days. We may require specific information from you to help us confirm your identity and process your request.

      You also have the right to opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data. To opt-out, click here or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Please note that when you submit an opt- out, we do not know who you are within our systems, and your opt-out will only apply to personal data collected from tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings.

      You can designate an authorized agent to submit requests on your behalf. Requests must be submitted through the designated methods listed above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly.

      If we refuse to take action on a request, you may appeal our decision within a reasonable period time by contacting us at and specifying you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint as follows:

    • For Colorado residents, to the Colorado AG at complaint/

    • For Connecticut residents, to the Connecticut AG at

    • For Virginia residents, to the AG at


    The EU provides additional rights to individuals located in those jurisdictions, including through the General Data Protection Regulation (“GDPR”). This section addresses those rights and applies only to those individuals.


      References to “information” or “data” in this Privacy Policy are equivalent to “personal data” governed by the GDPR and other applicable European data protection legislation.


      Data protection laws in the EU require a “lawful basis” for processing personal data. We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data in the following circumstances:

      • Where we need to perform obligations relating to a contract to which you are a party or to take steps at your request before entering into such a contract.

      • Where it is necessary for our legitimate interests (or those of our customers or a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include those related to providing services to our customers and conducting and managing our business. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

      • Where we need to comply with a legal or regulatory obligation.

        Generally, we do not rely on consent as a lawful basis for processing your personal data other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the contact information provided above.

        Where applicable, we will transfer your personal data to third countries subject to appropriate or suitable safeguards, such as standard contractual clauses.

    3. ROLES

      Data protection laws distinguish between organizations that process personal data for their own purposes (known as “controllers”) and organizations that process personal data on behalf of other organizations (known as “processors”). Raleigh Enterprises acts as a controller with respect to personal data collected as you interact with our Site, emails, and advertisements.

      If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us.


      We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

      To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

      In some circumstances, you can ask us to delete your data: see “EU Data Subject Rights” section below for further information.

      In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.


      We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that

      reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

      If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so.

      Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


      Under certain circumstances, data subjects in the EU may have rights under data protection laws in relation to your personal data as outlined below:

      • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

      • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

      • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons that will be notified to you, if applicable, at the time of your request.

      • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it affects your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.

      • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

      • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

      • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please complete this form.

If your personal data has been processed by us on behalf of a customer and you wish to exercise any rights you have with such personal data, please inquire with our customer directly. If you wish to make your request directly to us, please provide the name of our customer on whose behalf we processed your personal data. We will refer your request to that customer, and will support them to the extent required by applicable law in responding to your request.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not

disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit To Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Complaints to Supervisory Authority

EU data subjects may have the right to make a complaint at any time to the supervisory authority for data protection issues.